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A supplement to Passenger Ship Technology 2019/20 VIRGIN VOYAGES APPLYING THE ETHOS OF ‘MODERN ROMANCE OF SAILING’ TO ITS CRUISE SHIPS MSC CRUISES CREATING GROUNDBREAKING GUEST-CENTRIC DESIGNS CARNIVAL CRUISE LINE INTRODUCING INDUSTRY- FIRST FEATURES NORWEGIAN CRUISE LINE HOLDINGS WHAT LIES BEHIND ITS REFURBISHMENT STRATEGYwww.passengership.info Passenger Ship Interior & Refurbishment Review 2019 Contents Published November 2019 6016 3208 Regulars 5 Comment 66-76 Product profiles Norwegian Cruise Line Holdings 8 Norwegian Cruise Line Holdings vice president of vessel refurbishment Colin Gant reveals how standardising the finish and style on older vessels as well as on new ships is driving its refurbishment strategy Norwegian Cruise Line 13 The impact of freestyle cruising on Norwegian Cruise Line interiors is described by the operator's senior director, architectural design newbuilding, Jeffrey Parns Princess Cruises 16 Innovation is key when it comes to the interior design of Princess Cruises’ fleet. Its director of interior design and operations George Scammell explains P&O Cruises Australia 21 P&O Cruises Australia head of design Petra Ryberg previews the design and features of Pacific Adventure and reveals what she believes are the main trends within cruise interior design Royal Caribbean Cruises 24 Royal Caribbean hotel refurbishment consultant project manager Stephen Fryers opens up on applying ‘wow factors’ and new ‘revenue streams’ to modernise the fleet MSC Cruises 29 MSC Cruises vice president of newbuilding and refurbishment Trevor Young explains how the guest focus influences the interiors of the cruise operator’s fleet Holland America Group/Seabourn 32 Open spaces, staterooms and environmental products are all growing trends that Holland America Group director of interior design and operations My Nguyen is seeing within cruise ship interior designPassenger Ship Interior & Refurbishment Review 2019 www.passengership.info Disclaimer: Although every effort has been made to ensure that the information in this publication is correct, the Author and Publisher accept no liability to any party for any inaccuracies that may occur. Any third party material included with the publication is supplied in good faith and the Publisher accepts no liability in respect of content. All rights reserved. No part of this publication may be reproduced, reprinted or stored in any electronic medium or transmitted in any form or by any means without prior written permission of the copyright owner. Contents A supplement to Editor: Rebecca Moore t: +44 20 8370 7797 e: rebecca.moore@rivieramm.com Brand Manager: Indrit Kruja t: +44 20 8370 7792 e: indrit.kruja@rivieramm.com Head of Sales – Asia: Kym Tan t: +65 6809 1278 e: kym.tan@rivieramm.com Senior Creative Manager: Mark Lukmanji t: +44 20 8370 7019 e: mark.lukmanji@rivieramm.com Design and Production: Richard Neighbour e: richard.neighbour@rivieramm.com Subscriptions: Sally Church t: +44 20 8370 7018 e: sally.church@rivieramm.com Chairman: John Labdon Managing Director: Steve Labdon Finance Director: Cathy Labdon Head of Content: Edwin Lampert Published by: Riviera Maritime Media Ltd Mitre House 66 Abbey Road Enfield EN1 2QN UK www.rivieramm.com ©2019 Riviera Maritime Media Ltd Virgin Voyages 37 How ‘lifestyle-boutique’ designers created modern interiors that embrace the sea and the adventure of sailing, according to Virgin Voyages senior vice president of design and customer experience Dee Cooper Carnival Cruise Line 40 Carnival Cruise Line senior director of interior design and architecture Petu Kummala reveals the unique features within the operator’s newbuilds DFDS 44 An interview with DFDS on board commercial director Steve Newbery reveals how the ferry operator is transforming its D-class ferries to offer a modern, comfortable, passenger experience E-ferry Ellen 49 Ellen’s pure battery propulsion is ground-breaking – and the interior design portrays this green theme. Danish operator Ærø Kommune e-ferry project co- ordinator Trine Heinemann explains Studio DADO 55 Studio DADO’s founding partners explain their design approach and the considerations of operations and revenue implications SMC Design 60 SMC Design had a huge scope when it came to Saga Cruises’ newbuild. The team provides insight into the design details and explains the strategy and ethos of the company Published November 2019 06 VIRGIN VOYAGES APPLYING THE ETHOS OF ‘MODERN ROMANCE OF SAILING’ TO ITS CRUISE SHIPS CARNIVAL CRUISE LINE BRINGING SUSTAINABILITY TO CRUISE SHIP INTERIORS MSC CRUISES CREATING GROUNDBREAKING GUEST-CENTRIC DESIGNS NORWEGIAN CRUISE LINE HOLDINGS WHAT LIES BEHIND ITS REFURBISHMENT STRATEGY A supplement to Passenger Ship Technology 2019/20 Cover Story Norwegian Cruise Line Holdings vice president of vessel refurbishment Colin Gant reveals how a major driver of the company's refurbishment strategy is harmonisation of its fleet. Pictured is the recently refurbished Norwegian Joy. The intention with this refit was to make it like Norwegian Bliss and Norwegian Encore and add features that are only on Norwegian Cruise Line’s newbuilds. Photo courtesy of Norwegian Cruise Line The art of decking No limits in ship decks for: Cruise ships Ferries Mega yachts Rivercruise vessels Cattle carriers Fishing vessels OPV’s Offshore platforms Tugs & Workboats Navy vessels www.bolidt.comPassenger ship interiors: a new era N ever has the topic of passenger ship interiors been so dominant and innovative – driven by the largest cruise orderbook in history. There are 127 newbuilds on an orderbook worth US$68Bn that stretches to 2027. As Royal Caribbean hotel refurbishment consultant project manager Stephen Fryers says, “I have never seen an orderbook that looks so far into the future” (see pages 24-26). These newbuilds are not only driving the upgrade of the current fleet – under pressure to look as up-to- date as the new influx of ships – but are helping to push the envelope of interior product design innovation. And the huge focus on sustainability and being environmentally friendly when specifying the technical solutions, design and construction of these ships has also been transferred to the interior design and materials used. Sustainability is having a greater influence than ever on interiors, encompassing themes such as making materials as light and as sustainable as possible. This drive for sustainable materials has led to new, innovative products entering the marketplace, such as Dansk Wilton’s new environmentally sustainable carpet that was introduced at Cruise Ship Interiors Expo America in 2019. It will be in every state room in Holland America Line's newest ship, due to be delivered in 2021 (see pages 32-34). Of course, there are challenges Rebecca Moore, Editor “THE NEWBUILD ORDERBOOK IS HELPING TO PUSH THE ENVELOPE OF INTERIOR PRODUCT DESIGN INNOVATION” for new materials entering the passenger ship industry as they must meet stringent measures to become certified. However, cruise operators are working with new suppliers to help certify their products. This is also seen in the ferry industry, and a great example is the e-ferry Ellen. The operator behind the all-electric ferry has applied its technical green features to the interiors with the outdoor deck furniture made out of recycled paper, a product never before used on a ferry (see pages 49-52). And product innovation does not just apply to the sustainability theme: new interior solutions entering the passenger ship industry have risen sharply, with wellness an increasingly important concept. For example, antimicrobial threads can be added to textiles, as Princess Cruises demonstrates (see pages 16-18). Innovation can also be seen in the breathtaking features of new cruise ships, from the cruise industry’s first roller- coaster, to debut on Carnival Cruise Line’s Mardi Gras; to the first indoor trampoline park and challenge zone at sea, on Carnival Panorama , see pages 40-42. These new and ‘wow’ features on the new fleet impact on the current cruise fleet as cruise operators strive to bring their current ships up to the same standard. This is creating a breeding ground of innovation, as our profiles in this supplement show, including Holland America Line, Princess Cruises and Norwegian Cruise Line Holdings’ fleet upgrades. The increased focus on the cruise ship interior industry has been given a global platform with Cruise Ship Interiors Expo America and Cruise Ship Interiors Expo Europe. These are the only events to focus exclusively on cruise ship interiors, and Passenger Ship Interior & Refurbishment Review is proud to be their strategic partner and official publication (see pages 64-65). These events will also serve to push further innovation within the cruise interiors sector. P&O Cruises Australia head of design Petra Ryberg sums up the industry well (see pages 21-23), “I think the sky is the limit… the market is really stepping up the game when it comes to cruise ship design.” ■ 5COMMENT www.passengership.info Passenger Ship Interior & Refurbishment Review 2019B2B Universal Schiffe, Hotel & Gastronomie Ausstattungen GmbH Alfredstrasse 37, 20535 Hamburg T +49 40 215 825 • E info@b2buniversal.com • Conversions, renovations, modernization, repair • Interior fittings • Individual furniture made to measure • Highly complex systems for the catering industry • Material selection and furniture of the highest quality • Safe transportation of equipment worldwide We are designers of your wishes and creators of your impression. We design rooms, design catering, hotel, ship, boat, residential and office design. We recognize your wishes and help your project to become what you desire: a success.www.b2buniversal.comNext >